Conversational AI Market Size, Share & Industry Trends Analysis, By Type (Intelligent Virtual Assistant & AI Chatbots), By Technology (Machine Learning, Deep Learning, Natural Language Processing, Automatic Speech Recognition), By Deployment (On-premises & Cloud), By Business Function (Sales & Marketing, Operations & Supply Chain, Finance and Accounting, Human Resources, IT Service Management), By Industry (BFSI, IT and Telecom, Retail and e-Commerce, Education, Healthcare, Media & Entertainment, Automotive) & Regional Forecast, 2024-2032

ATTRIBUTE

DETAILS

Study Period

2019–2032

Base Year

2023

Estimated Year

2024

Forecast Period

2024–2032

Historical Period

2019–2022

Growth Rate

CAGR of 22.4% from 2024 to 2032

Unit

Value (USD Billion)

Segmentation

By Component

• Intelligent Virtual Assistant (IVA)


• AI Chatbots

By Technology

• Machine Learning (ML) and Deep Learning


• Natural Language Processing (NLP)


• Automatic Speech Recognition (ASR)


• Others (Data Mining, etc.)

By Deployment

• On-premises


• Cloud

By Business Function

• Sales & Marketing


• Operations & Supply Chain


• Finance and Accounting


• Human Resources (HR)


• IT Service Management (ITSM)

By Industry

• BFSI


• IT and Telecom


• Retail and e-Commerce


• Education


• Healthcare


• Media & Entertainment


• Automotive


• Others (Government, Travel & Hospitality)

By Region

• North America (By Type, Technology, Deployment, Business Function, Industry, and Country)
  
  
  
  • U.S.
  
  
  • Canada
  
  
  • Mexico
  
  
  
  


• South America (By Type, Technology, Deployment, Business Function, Industry, and Country)
  
  
  
  • Brazil
  
  
  • Argentina
  
  
  • Rest of South America
  
  
  
  


• Europe (By Type, Technology, Deployment, Business Function, Industry, and Country)
  
  
  
  • U.K.
  
  
  • Germany
  
  
  • France
  
  
  • Italy
  
  
  • Spain
  
  
  • Russia
  
  
  • Benelux
  
  
  • Nordics
  
  
  • Rest of Europe
  
  
  
  


• Middle East & Africa (By Type, Technology, Deployment, Business Function, Industry, and Country)
  
  
  
  • Turkey
  
  
  • Israel
  
  
  • GCC
  
  
  • North Africa
  
  
  • South Africa
  
  
  • Rest of the Middle East & Africa
  
  
  
  


• Asia Pacific (By Type, Technology, Deployment, Business Function, Industry, and Country)
  
  
  
  • China
  
  
  • India
  
  
  • Japan
  
  
  • South Korea
  
  
  • ASEAN
  
  
  • Oceania
  
  
  • Rest of Asia Pacific