Marktgröße, Marktanteil und COVID-19-Auswirkungsanalyse für Contact Center als Service im Nahen Osten, nach Funktion (Interaktive Sprachantwort (IVR), Mehrkanal, automatisch, Anrufverteilung/KI-Anrufweiterleitung, Computertelefonie-Integration (CTI), Berichterstattung und Analyse, Personaloptimierung, Kundenzusammenarbeit und andere), nach Unternehmenstyp (KMU (weniger als 50 und 50 bis 250) und große Unternehmen (251 bis 500, 501 bis 1000 und mehr als 1000)) und Länderprognose, 2023 ? 2030

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