Tamaño del mercado de IA de centros de llamadas, participación y análisis de la industria, por aplicación (enrutamiento predictivo de llamadas, orquestación de viajes, gestión de calidad, análisis de sentimientos, gestión de la fuerza laboral y programación avanzada, y otros), por implementación (basada en la nube y local), por Tipo de empresa (grandes empresas y pequeñas y medianas empresas), por canal (redes sociales, teléfono, chat, sitio web y correo electrónico o mensaje de texto), por industria (BFSI, TI y telecomunicaciones, venta minorista y comercio electrónico, atención médica, energ

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