"Smart Strategies, Giving Speed to your Growth Trajectory"

ITSM Market Size, Share & Industry Analysis, By Deployment (On-premises and Cloud), By Enterprise Type (Large Enterprises and SMEs), By Application (Configuration & Change Management, Operations & Performance Management, Incident Management, Problem Management, and Others), By Industry (BFSI, IT & Telecommunication, Government & Public Sector, Retail & Consumer Goods, Healthcare, Manufacturing, Media & Entertainment, and Others), and Regional Forecast, 2024 – 2032

Last Updated: February 03, 2025 | Format: PDF | Report ID: FBI109485

 


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ATTRIBUTE

DETAILS

Study Period

2019-2032

Base Year

2023

Estimated Year

2024

Forecast Period

2024-2032

Historical Period

2019-2022

Growth Rate

CAGR of 15.1% from 2024 to 2032

Unit

Value (USD Billion)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Segmentation

By Deployment

  • On-premises
  • Cloud

By Enterprise Type

  • Large Enterprises
  • SMEs

By Application

  • Configuration & Change Management
  • Operations & Performance Management
  • Incident Management
  • Problem Management
  • Others (Asset Management)

By Industry

  • BFSI
  • IT & Telecommunication
  • Government & Public Sector
  • Retail & Consumer Goods
  • Healthcare
  • Manufacturing
  • Media & Entertainment
  • Others (Energy & Utility and Education)

By Region

  • North America (By Deployment, By Enterprise Type, By Application, By Industry, and By Country)
    • U.S. (Application)
    • Canada (Application)
    • Mexico (Application)
  • South America (By Deployment, By Enterprise Type, By Application, By Industry, and By Country)
    • Brazil (Application)
    • Argentina (Application)
    • Rest of South America
  • Europe (By Deployment, By Enterprise Type, By Application, By Industry, and By Country)
    • U.K. (Application)
    • Germany (Application)
    • France (Application)
    • Italy (Application)
    • Spain (Application)
    • Russia (Application)
    • Benelux (Application)
    • Nordics (Application)
    • Rest of Europe
  • Middle East & Africa (By Deployment, By Enterprise Type, By Application, By Industry, and By Country)
    • Turkey (Application)
    • Israel (Application)
    • GCC (Application)
    • North Africa (Application)
    • South Africa (Application)
    • Rest of Middle East & Africa
  • Asia Pacific (By Deployment, By Enterprise Type, By Application, By Industry, and By Country)
    • China (Application)
    • India (Application)
    • Japan (Application)
    • South Korea (Application)
    • ASEAN (Application)
    • Oceania (Application)
    • Rest of Asia Pacific

Companies Profiled in the Report

ServiceNow (U.S.), Efecte (Finland), Freshworks Inc. (U.S.), Flexera Software, Inc. (U.S.), BMC Software Inc. (U.S.), Open Text Corporation (Canada), IBM Corporation (U.S.), Ivanti (U.S.), EasyVista (U.S.), Atlassian Pty Ltd (Australia), etc.

  • 2019-2032
  • 2024
  • 2019-2022
  • 120
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