ITSM Market Size, Share & Industry Analysis, By Deployment (On-premises and Cloud), By Enterprise Type (Large Enterprises and SMEs), By Application (Configuration & Change Management, Operations & Performance Management, Incident Management, Problem Management, and Others), By Industry (BFSI, IT & Telecommunication, Government & Public Sector, Retail & Consumer Goods, Healthcare, Manufacturing, Media & Entertainment, and Others), and Regional Forecast, 2025–2032

Last Updated: April 07, 2025 | Format: PDF | Report ID: FBI109485

To get information on various segments, share your queries with us

ATTRIBUTE	DETAILS
Study Period	2019-2032
Base Year	2024
Estimated Year	2025
Forecast Period	2025-2032
Historical Period	2019-2023
Growth Rate	CAGR of 15.3% from 2025 to 2032
Unit	Value (USD Billion)
Segmentation	By Deployment On-premises Cloud By Enterprise Type Large Enterprises SMEs By Application Configuration & Change Management Operations & Performance Management Incident Management Problem Management Others (Asset Management) By Industry BFSI IT & Telecommunication Government & Public Sector Retail & Consumer Goods Healthcare Manufacturing Media & Entertainment Others (Energy & Utility and Education) By Region North America (By Deployment, By Enterprise Type, By Application, By Industry, and By Country) U.S. (Application) Canada (Application) Mexico (Application) South America (By Deployment, By Enterprise Type, By Application, By Industry, and By Country) Brazil (Application) Argentina (Application) Rest of South America Europe (By Deployment, By Enterprise Type, By Application, By Industry, and By Country) U.K. (Application) Germany (Application) France (Application) Italy (Application) Spain (Application) Russia (Application) Benelux (Application) Nordics (Application) Rest of Europe Middle East & Africa (By Deployment, By Enterprise Type, By Application, By Industry, and By Country) Turkey (Application) Israel (Application) GCC (Application) North Africa (Application) South Africa (Application) Rest of Middle East & Africa Asia Pacific (By Deployment, By Enterprise Type, By Application, By Industry, and By Country) China (Application) India (Application) Japan (Application) South Korea (Application) ASEAN (Application) Oceania (Application) Rest of Asia Pacific
Companies Profiled in the Report	ServiceNow (U.S.), Efecte (Finland), Freshworks Inc. (U.S.), Flexera Software, Inc. (U.S.), BMC Software Inc. (U.S.), Open Text Corporation (Canada), IBM Corporation (U.S.), Ivanti (U.S.), EasyVista (U.S.), Atlassian Pty Ltd (Australia), etc.