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Communication Platform-as-a-Service (CPaaS) Market Size, & Share COVID-19 Impact Analysis, By Deployment (Cloud and On-premise), By Enterprise Size (Large Enterprise and Small & Medium Enterprise), By Industry (BFSI, IT & Telecom, Healthcare, Retail, Logistics & Transportation, Hospitality, and Others) and Regional Forecast, 2022-2029

Last Updated: February 03, 2025 | Format: PDF | Report ID: FBI106471

 

  1. Introduction
    1. Definition, By Segment
    2. Research Methodology/Approach
    3. Data Sources
  2. Executive Summary
  3. Market Dynamics
    1. Macro and Micro Economic Indicators
    2. Drivers, Restraints, Opportunities and Trends
    3. Impact of COVID-19
      1. Short-term Impact
      2. Long-term Impact
  4. Competition Landscape
    1. Business Strategies Adopted by Key Players
    2. Consolidated SWOT Analysis of Key Players
    3. Global Communication Platform-as-a-Service Key Players Market Share Insights and Analysis, 2021          
  5. Global Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Segments, 2018-2029
    1. Key Findings
    2. By Deployment (USD)
      1. Cloud
      2. On-premise
    3. By Enterprise Size (USD)
      1. Large Enterprises
      2. Small & Medium Enterprises
    4. By Industry (USD)
      1. BFSI
      2. IT & Telecom
      3. Healthcare
      4. Retail
      5. Logistics & Transportation
      6. Hospitality
      7. Others (Manufacturing, Education, etc)
    5. By Region (USD)
      1. North America
      2. South America
      3. Europe
      4. Middle East & Africa
      5. Asia Pacific
  6. North America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Segments, 2018-2029
    1. Key Findings
    2. By Deployment (USD)
      1. Cloud
      2. On-premise
    3. By Enterprise Size (USD)
      1. Large Enterprises
      2. Small & Medium Enterprises
    4. By Industry (USD)
      1. BFSI
      2. IT & Telecom
      3. Healthcare
      4. Retail
      5. Logistics & Transportation
      6. Hospitality
      7. Others (Manufacturing, Education, etc)
    5. By Country (USD)
      1. United States
        1. By Industry
      2. Canada
        1. By Industry
      3. Mexico
        1. By Industry
  7. South America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Segments, 2018-2029
    1. Key Findings
    2. By Deployment (USD)
      1. Cloud
      2. On-premise
    3. By Enterprise Size (USD)
      1. Large Enterprises
      2. Small & Medium Enterprises
    4. By Industry (USD)
      1. BFSI
      2. IT & Telecom
      3. Healthcare
      4. Retail
      5. Logistics & Transportation
      6. Hospitality
      7. Others (Manufacturing, Education, etc)
    5. By Country (USD)
      1. Brazil
        1. By Industry
      2. Argentina
        1. By Industry
      3. Rest of South America
  8. Europe Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Segments, 2018-2029
    1. Key Findings
    2. By Deployment (USD)
      1. Cloud
      2. On-premise
    3. By Enterprise Size (USD)
      1. Large Enterprises
      2. Small & Medium Enterprises
    4. By Industry (USD)
      1. BFSI
      2. IT & Telecom
      3. Healthcare
      4. Retail
      5. Logistics & Transportation
      6. Hospitality
      7. Others (Manufacturing, Education, etc)
    5. By Country (USD)
      1. United Kingdom
        1. By Industry
      2. Germany
        1. By Industry
      3. France
        1. By Industry
      4. Italy
        1. By Industry
      5. Spain
        1. By Industry
      6. Russia
        1. By Industry
      7. Benelux
        1. By Industry
      8. Nordics
        1. By Industry
      9. Rest of Europe
  9. Middle East & Africa Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Segments, 2018-2029
    1. By Deployment (USD)
      1. Cloud
      2. On-premise
    2. By Enterprise Size (USD)
      1. Large Enterprises
      2. Small & Medium Enterprises
    3. By Industry (USD)
      1. BFSI
      2. IT & Telecom
      3. Healthcare
      4. Retail
      5. Logistics & Transportation
      6. Hospitality
      7. Others (Manufacturing, Education, etc)
    4. By Country (USD)
      1. Turkey
        1. By Industry
      2. Israel
        1. By Industry
      3. GCC
        1. By Industry
      4. North Africa
        1. By Industry
      5. South Africa
        1. By Industry
      6. Rest of MEA
  10. Asia Pacific Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Segments, 2018-2029
    1. By Deployment (USD)
      1. Cloud
      2. On-premise
    2. By Enterprise Size (USD)
      1. Large Enterprises
      2. Small & Medium Enterprises
    3. By Industry (USD)
      1. BFSI
      2. IT & Telecom
      3. Healthcare
      4. Retail
      5. Logistics & Transportation
      6. Hospitality
      7. Others (Manufacturing, Education, etc)
    4. By Country (USD)
      1. China
        1. By Industry
      2. Japan
        1. By Industry
      3. India
        1. By Industry
      4. South Korea
        1. By Industry
      5. ASEAN
        1. By Industry
      6. Oceania
        1. By Industry
      7. Rest of Asia Pacific
  11. Company Profiles (Based on data availability in public domain and/or on paid databases)
    1. Twilio Inc.
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    2. Sinch AB
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    3. 8x8 Inc.
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    4. Bandwidth Inc.
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    5. Avaya Inc.
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    6. Vonage Holdings Corp.
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    7. Alcatel-Lucent Enterprise
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    8. Plivo Inc.
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    9. IntelePeer
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
    10. IntelePeer
      1. Overview
      2. Offerings/Business Segments
      3. Employee Size
      4. Key Financials
      5. Recent Developments
Read Less

Figure 1: Global Communication Platform-as-a-Service Market Revenue Share Split (%), By Deployment, 2021 and 2029

Figure 2: Global Communication Platform-as-a-Service Market Revenue Share Split (%), By Enterprise Size, 2021 and 2029

Figure 3: Global Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 4: Global Communication Platform-as-a-Service Market Revenue Share Split (%), By Region, 2021 and 2029

Figure 5: Global Communication Platform-as-a-Service Market Share Analysis and Insights, 2020

Figure 6: North America Communication Platform-as-a-Service Market Revenue Share Split (%), By Deployment, 2021 and 2029

Figure 7: North America Communication Platform-as-a-Service Market Revenue Share Split (%), By Enterprise Size, 2021 and 2029

Figure 8: North America Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 9: North America Communication Platform-as-a-Service Market Revenue Share Split (%), By Country, 2021 and 2029

Figure 10: U.S. Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 11: Canada Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 12: Mexico Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 13: South America Communication Platform-as-a-Service Market Revenue Share Split (%), By Deployment, 2021 and 2029

Figure 14: South America Communication Platform-as-a-Service Market Revenue Share Split (%), By Enterprise Size, 2021 and 2029

Figure 15: South America Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 16: South America Communication Platform-as-a-Service Market Revenue Share Split (%), By Country, 2021 and 2029

Figure 17: Brazil Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 18: Argentina Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 19: Europe Communication Platform-as-a-Service Market Revenue Share Split (%), By Deployment, 2021 and 2029

Figure 20: Europe Communication Platform-as-a-Service Market Revenue Share Split (%), By Enterprise Size, 2021 and 2029

Figure 21: Europe Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 22: Europe Communication Platform-as-a-Service Market Revenue Share Split (%), By Country, 2021 and 2029

Figure 23: U.K. Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 24: Germany Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 25: France Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 26: Italy Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 27: Spain Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 28: Russia Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 29: Benelux Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 30: Nordics Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 31: Middle East and Africa Communication Platform-as-a-Service Market Revenue Share Split (%), By Deployment, 2021 and 2029

Figure 32: Middle East and Africa Communication Platform-as-a-Service Market Revenue Share Split (%), By Enterprise Size, 2021 and 2029

Figure 33: Middle East and Africa Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 34: Middle East and Africa Communication Platform-as-a-Service Market Revenue Share Split (%), By Country, 2021 and 2029

Figure 35: Turkey Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 36: Israel Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 37: GCC Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 38: North Africa Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 39: South Africa Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 40: Asia Pacific Communication Platform-as-a-Service Market Revenue Share Split (%), By Deployment, 2021 and 2029

Figure 41: Asia Pacific Communication Platform-as-a-Service Market Revenue Share Split (%), By Enterprise Size, 2021 and 2029

Figure 42: Asia Pacific Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 43: Asia Pacific Communication Platform-as-a-Service Market Revenue Share Split (%), By Country, 2021 and 2029

Figure 44: China Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 45: Japan Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 46: India Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 47: South Korea Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 48: ASEAN Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Figure 49: Oceania Communication Platform-as-a-Service Market Revenue Share Split (%), By Industry, 2021 and 2029

Table 1: Global Communication Platform-as-a-Service Market Size Estimates and Forecasts, YoY Growth Rate, 2018 – 2029

Table 2: Global Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Deployment, 2018 – 2029

Table 3: Global Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Enterprise Size, 2018 – 2029

Table 4: Global Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 5: Global Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Region, 2018 – 2029

Table 6: North America Communication Platform-as-a-Service Market Size Estimates and Forecasts, 2018 – 2029

Table 7: North America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Deployment, 2018 – 2029

Table 8: North America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Enterprise Size, 2018 – 2029

Table 9: North America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 10: North America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Country, 2018 – 2029

Table 11: U.S. Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 12: Canada Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 13: Mexico Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 14: South America Communication Platform-as-a-Service Market Size Estimates and Forecasts, 2018 – 2029

Table 15: South America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Deployment, 2018 – 2029

Table 16: South America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Enterprise Size, 2018 – 2029

Table 17: South America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 18: South America Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Country, 2018 – 2029

Table 19: Brazil Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 20: Argentina Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 21: Europe Communication Platform-as-a-Service Market Size Estimates and Forecasts, 2018 – 2029

Table 22: Europe Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Deployment, 2018 – 2029

Table 23: Europe Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Enterprise Size, 2018 – 2029

Table 24: Europe Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 25: Europe Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Country, 2018 – 2029

Table 26: U.K. Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 27: Germany Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 28: France Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 29: Italy Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 30: Spain Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 31: Russia Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 32: Benelux Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 33: Nordics Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 34: Middle East and Africa Communication Platform-as-a-Service Market Size Estimates and Forecasts, 2018 – 2029

Table 35: Middle East and Africa Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Deployment, 2018 – 2029

Table 36: Middle East and Africa Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Enterprise Size, 2018 – 2029

Table 37: Middle East and Africa Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 38: Middle East and Africa Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Country, 2018 – 2029

Table 39: Turkey Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 40: Israel GCC Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 41: GCC Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 42: North Africa GCC Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 43: South Africa GCC Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 44: Asia Pacific Communication Platform-as-a-Service Market Size Estimates and Forecasts, 2018 – 2029

Table 45: Asia Pacific Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Deployment, 2018 – 2029

Table 46: Asia Pacific Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Enterprise Size, 2018 – 2029

Table 47: Asia Pacific Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 48: Asia Pacific Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Country, 2018 – 2029

Table 49: China Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 50: Japan Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 51: India Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 52: South Korea Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 53: ASEAN Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Table 54: Oceania Communication Platform-as-a-Service Market Size Estimates and Forecasts, By Industry, 2018 – 2029

Communication Platform-as-a-Service (CPaaS) Market Size, Share and Global Industry Trend Forecast till 2029
  • 2018-2029
  • 2021
  • 2018-2020
  • 150
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