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Saudi Arabia Customer Experience Management Market Size, Share & Industry Analysis, By Component (Solutions and Services), By Deployment (Cloud and On-premises), By Enterprise Type (Large Enterprises and Small & Medium Enterprises), By Touchpoint (Call Center, Website, Mobile Application, Email, Social Media, and Others), By End-user (BFSI, Retail & Consumer Goods, IT & Telecom, Healthcare, Travel & Hospitality, Media & Entertainment, Utilities, and Others), and Country Forecast, 2024-2032

Last Updated: November 04, 2024 | Format: PDF | Report ID: FBI109961

 

  1. Introduction
    1. Definition, By Segment
    2. Research Methodology/Approach
    3. Data Sources
  2. Executive Summary
  3. Market Dynamics
    1. Macro and Micro Economic Indicators
    2. Drivers, Restraints, Opportunities and Trends
  4. Competition Landscape
    1. Business Strategies Adopted by Key Players
    2. Consolidated SWOT Analysis of Key Players
    3. Saudi Arabia Customer Experience Management Key Players Market Share/Ranking, 2023
  5. Saudi Arabia Customer Experience Management Market Size Estimates and Forecasts, By Segments, 2019-2032
    1. Key Findings
    2. By Component (USD)
      1. Solution
      2. Services
        1. Professional
        2. Managed
    3. By Deployment (USD)
      1. On-Premises
      2. Cloud
    4. By Enterprise Type (USD)
      1. Large Enterprises
      2. Small & Medium Sized Enterprises
    5. By Touchpoint (USD)
      1. Call Center
      2. Website
      3. Mobile Applications
      4. Email
      5. Social Media
      6. Others (Virtual Assistants, Loyalty Programs, Etc.)
    6. By End-user (USD)
      1. BFSI
      2. Retail and Consumer Goods
      3. IT and Telecom
      4. Healthcare
      5. Travel & Hospitality
      6. Media and Entertainment
      7. Utilities
      8. Others (Logistics, etc.)
  6. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)
    1. Raya Customer Experience
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    2. e& enterprise
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    3. 2P Perfect Presentation
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    4. Saudi Telecom Company
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    5. Teleperformance SE
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    6. Lucidya LLC
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    7. KPMG Professional Services
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    8. AlasilaCX
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    9. SAP SE
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    10. XEBO.ai
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
Read Less

Figure 1: Saudi Arabia Customer Experience Management Market Revenue Share (%), 2023 and 2032

Figure 2: Saudi Arabia Customer Experience Management Market Revenue Share (%), By Component, 2023 and 2032

Figure 3: Saudi Arabia Customer Experience Management Market Revenue Share (%), By Deployment, 2023 and 2032

Figure 4: Saudi Arabia Customer Experience Management Market Revenue Share (%), By Enterprise Type, 2023 and 2032

Figure 5: Saudi Arabia Customer Experience Management Market Revenue Share (%), By Touchpoint, 2023 and 2032

Figure 6: Saudi Arabia Customer Experience Management Market Revenue Share (%), By End-user, 2023 and 2032

Figure 7: Saudi Arabia Customer Experience Management Key Players' Market Share/Ranking (%), 2023

Table 1: Saudi Arabia Customer Experience Management Market Size Estimates and Forecasts, 2019 – 2032

Table 2: Saudi Arabia Customer Experience Management Market Size Estimates and Forecasts, By Component, 2019 – 2032

Table 3: Saudi Arabia Customer Experience Management Market Size Estimates and Forecasts, By Deployment, 2019 – 2032

Table 4: Saudi Arabia Customer Experience Management Market Size Estimates and Forecasts, By Enterprise Type, 2019 – 2032

Table 5: Saudi Arabia Customer Experience Management Market Size Estimates and Forecasts, By Touchpoint, 2019 – 2032

Table 6: Saudi Arabia Customer Experience Management Market Size Estimates and Forecasts, By End-user, 2019 – 2032

Saudi Arabia Customer Experience Management Market Size, Share and Global Industry Trend Forecast till 2032
  • 2019-2032
  • 2023
  • 2019-2022
  • 81
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Information & Technology Clients

Bain & Company
Dell
ey
Fujitsu
Go daddy
Google
Hitachi
huawei
Kpmg
Lek
Lg
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Samsung
Softbank
Sony
Toshiba
Yahoo

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