Business Process Management Market to Grow at a CAGR of 18.6% over 2025 to 2032; Increasing Digitalization and the Need for Enhanced Agility to Accelerate Market Growth

The global business process management market size was valued at USD 17.78 billion in 2024. The market is projected to grow from USD 21.51 billion in 2025 to USD 70.93 billion by 2032, exhibiting a CAGR of 18.6% during the forecast period. Fortune Business Insights™ presents this information in its report titled “Business Process Management Market Size, Share & Industry Analysis, By Component (Solution/Tools/Platform and Services), By Deployment (On-Premise and Cloud), By Enterprise Type (Large Enterprises and Small and Medium-Sized Enterprises), By Functionality (Accounting & Finance, Sales & Marketing, Human Resource, Supply Chain Management, Operations Management & Support, and Others), By Industry (BFSI, IT & Telecommunication, Healthcare, Manufacturing, Retail & E-commerce, Government, and Others), and Regional Forecast, 2025-2032”.

Business process management software (BPM) enables organizations to streamline processes from start to finish, using advanced technologies such as AI to improve workflow management, ensure security, and maintain compliance.  The growing demand for BPM solutions to boost business agility and digitalization across industries is driving market growth, fueling digital business process transformation.

Following the COVID-19 pandemic crisis, BPM gained increased significance as a catalyst for digital transformation. In 2020, 76% of businesses agreed that integrating technology and people in human-centered ways is critical. This shift is driving the growth of the market, which is set to thrive as digital expansion continues post-pandemic.

Generative AI Helps in Improving Resource Allocation and Customer Interactions

Generative AI is revolutionizing BPM by predicting needs, improving resource allocation, and enhancing customer interactions. As 67% of AI decision-makers plan to invest more in AI for better operational performance, businesses are using it to automate processes, create process maps, and personalize communications. However, ensuring data security and compliance is crucial for effective integration with business process management solutions.     

Microsoft Corporation Expanded its AI-driven Copilot platform with new Autonomous Agent Capabilities to Improve Business Operations

Microsoft Corporation announced in October 2024 the addition of autonomous agent features to its AI-driven Copilot platform, enhancing business processes across sectors and optimizing sales, supply chain, and finance operations. 

Integration of Low-code/no-code Technology with BPM Software to Drive Market Growth

Low-code/no-code BPM software empowers businesses to build and modify applications without relying on IT professionals, enabling faster adaptation to market changes. This democratization enhances business agility and accelerates time-to-market, driving the business process management market growth. Moreover, the ease of implementation and cost-efficiency of low-code/no-code BPM platforms are encouraging enterprises across sectors to adopt these solutions, boosting productivity, reducing costs, and improving customer experiences, further fueling market expansion.

However, rising concern about the high implementation cost of these solutions hinders the development for business process management market.

Industry Participants Focus on Innovation to Meet Industry Demands

Key market players such as IBM, Oracle, and HCL Technologies are enhancing business automation with innovative solutions. They focus on partnerships and product launches to meet industry demands and offer consumer-centric solutions for business growth.

List of Key Players Mentioned in the Report:

• IBM Corporation (U.S.)


• Software AG (Software GmbH) (Germany)


• Oracle Corporation (U.S.)


• Red Hat, Inc. (U.S.)


• Kissflow Inc. (U.S.)


• Tibco Software Inc. (U.S.)


• OTRS AG (Germany)


• Infosys Limited (India)


• HCL Technologies Limited (India)


• Newgen Software Technologies Limited. (India)


• PolariseMe (UAE)


• Appian Corporation Inc. (U.S.)


• Opentext, Inc. (Canada)


• Microsoft Corporation (U.S.)


• Accenture (Ireland)


• Persistent Systems (India)


• Centric Consulting (U.S.)


• CMW Lab. (U.S.)


• Bizagi (U.S.)


• Pegasystems Inc. (U.S.)

To get a detailed report summary and research scope of this market, click here:

https://www.fortunebusinessinsights.com/business-process-management-bpm-market-102639

Key Industry Development:

• June 2024- Infosys BPM opened its second office in Aguadilla, Puerto Rico, creating local employment and boosting the region’s economy. The office would serve clients across telecommunications, healthcare, aerospace, and financial services.

Further Report Findings

• In 2024, North America holds the largest business process management market share, driven by increasing demand across sectors such as healthcare and IT, all seeking improved operational efficiency. The U.S. remains the largest market, with companies adopting BPM solutions to streamline workflows, exemplified by Pegasystems’ introduction of Pega Process Mining in 2023.  


• The BPM market in Asia Pacific is projected to grow rapidly, with India being one of the leading countries due to its strong IT-BPM outsourcing sector. The increasing demand for automating customer processes and streamlining production workflows is expected to drive a 3.3% y-o-y growth in FY24.  

Table of Segmentation